Not an agent. A former Customs veterinarian who has stamped both sides of the paper. 不是普通中介。是前海关兽医,在文件正反两面都盖过章。
For 15 years, I sat at the China Customs inspection desk – rejecting or approving thousands of pet travel applications. I saw the same mistakes: a missing signature, an expired vaccine, a wrong box unchecked. Every time, a family’s plan collapsed. Then I moved to Canada. I learned how pet travel can be smooth, transparent, and even joyful. Now I’ve left Customs to become an enabler. Royspring is the only pet travel service in China run by a former Customs veterinarian with Canadian field experience. We don’t guess what Customs wants – we know because we used to be them.
Before any document leaves our office, it is reviewed by our founder – the former China Customs veterinarian. If a signature is missing, a date is wrong, a form is incomplete, we catch it before you ever see a rejection.
Result: 98% of our applications pass the first time. The other 2%? We fix them within 24 hours – free.
After 5 journeys, your pet’s photo joins our “Wall of Wide Lives” – a gallery of pets who refused to stay home. 完成5次出行后,你的宠物将登上我们的“辽阔生命墙”——那些拒绝被困在家中的宠物画廊。
Let’s start with one document – free 15‑min consultation. 从一份文件开始——免费15分钟咨询。
Tell us your destination country and travel date. Our former Customs officer will tell you exactly which documents you need – and what mistakes to avoid. No obligation.
We’ve helped pets move to over 50 countries, including Canada, USA, UK, EU, Japan, Australia. 我们已协助宠物前往50+国家,包括加拿大、美国、英国、欧盟、日本、澳大利亚。
FAQ
ISO microchip, valid rabies vaccination, parasite treatment record, official health certificate and customs quarantine documents.ISO 芯片、有效狂犬疫苗、驱虫记录、官方动物卫生证书及海关检疫资料
Normally 7–35 days, depends on destination country vaccine rules and testing requirements. 一般 7–35 天,根据目的地国家疫苗周期、抗体检测要求有所不同
Required for EU, UK, Us, Canada, Japan, and Korea, and some long-distance countries; we check your route and arrange accordingly. 欧盟、英国,美国,加拿大,日本,韩国等国家强制要求,我们会按出行目的地合规安排
Hong Kong has strict quarantine and entry limits; we provide local compliant document preparation. 香港检疫法规严格,入境限制明确,我们提供全套合规资料代办